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Archiver > FTST > 2001-10 > 1003690342


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Subject: [FTST] FTST Printer Problem
Date: Sun, 21 Oct 2001 14:52:22 EDT


I attempted to print an ancestor chart from FTST on my HP Deskjet 720C
printer. The screen showed that the chart was being sent to the printer, but
nothing printed. When I tried to print from other programs, they wouldn't
print because the ancestor chart was blocking the print queue. In the printer
settings I attempted to purge the print queue and everything purged except
the FTST ancestor chart. Not even turning off the computer and printer
removed it from the queue. I finally had to uninstall my printer and
reinstall it in order to gain control of my printer. I wonder if there may be
a conflict between FTST and the HP 720 driver. Has anyone else encountered
this problem with FTST?

Art

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