FTST-L Archives

Archiver > FTST > 2003-12 > 1071624170


From: "~~ Ferriss ~~" <>
Subject: RE: [FTST] Unexpected File Format Error
Date: Tue, 16 Dec 2003 20:23:03 -0500
In-Reply-To: <5.1.1.6.2.20031217112346.03525650@mail.internode.on.net>


Hi Robin,

Thanks for the response.

I don't have TMG at all. I MIGHT have created those older files with the
demo version (complimentary version) before I purchased the product??

I'm fairly certain that the demo version was not V 1 but I'll check into
that possibility.

Thanks for the idea!

Steve Ferriss in Storrs, Connecticut


> -----Original Message-----
> From: Robin Lamacraft [mailto:]
> Sent: Tuesday, December 16, 2003 8:04 PM
> To:
> Subject: Re: [FTST] Unexpected File Format Error
>
>
> At 19:01 16/12/2003 -0500, Steve wrote:
> >Greetings,
> >
> >I'm using Family Tree Super Tools Visual Chartform V 2.0.
> >
> >I can open files that I've created within the last week or two without
> >problem.
> >
> >When I attempt to open files I created several months ago, I am
> greeted with
> >"Unexpected File Format" and I am unable to open the file.
>
> Have you in the meantime upgraded FTST from version 1.0?
>
> The VC2 file format changed between versions of FTST (as far as I can
> remember). There is no way to open those older files except use the
> original version of Visual Chartform. There is no version conversion for
> those files. So you need to install the first version FTST again
> to be able
> to read those files. You had better place a support request with Wholly
> Genes about this as I suspect that you will need to un install
> your current
> version, re-install the older version, etc. It would be better if they
> guided you through this process.
>
> Another thought, have you also got TMG5 installed on the same computer?-
> TMG5 uses a later version of Visual Chartform than FTST, but when you try
> to open a VC2 file you might be using the VCF from TMG5.
>
> Robin Lamacraft (Adelaide, Australia)
>
>
>
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