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Archiver > GENEALOGY-DNA > 2010-11 > 1290510878


From: "Diana Gale Matthiesen" <>
Subject: Re: [DNA] FTDNA Join Requests
Date: Tue, 23 Nov 2010 06:14:38 -0500
References: <096A04564C1548968B3FC86E58D84969@YOURC7CB43EF61><4CEB4DF6.5000504@jps.net>
In-Reply-To: <4CEB4DF6.5000504@jps.net>


I'm in the same boat. I find the current situation *unworkable*, and I've
written FTDNA explaining some of the reasons. The response from the helpdesk
was that they would forward my message to the IT department.

Diana



> -----Original Message-----
> From: [mailto:genealogy-dna-
> ] On Behalf Of Marleen Van Horne
> Sent: Tuesday, November 23, 2010 12:16 AM
> To:
> Subject: [DNA] FTDNA Join Requests
>
> I know this has been discussed on the list, and the general opinion was that
not
> having the e-mail address of the potential subscriber on the Join Request is a
serious
> handicap to being able to manage our projects effectively.
>
> I sent a Feedback message to FTDNA and this is the response I received:
>
> I checked with the IT department and they have informed me that there are no
> immediate plans to add in the email address to the join requests so all
> correspondence will need to go initially through the Join Request feature of
the
> admin page.
>
> I am finding it very difficult to approve new Join Requests, what about the
rest of
> you.
>
> Marleen Van Horne
>




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