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Archiver > GENEALOGY-DNA > 2010-11 > 1290641675


From: "Max Heffler" <>
Subject: [DNA] FW: New subscription service and tests (#2608-201925121-3639)
Date: Wed, 24 Nov 2010 17:34:35 -0600
References: <13905362.11698921290639513083.JavaMail.monitor@ms02.instantservice.com>
In-Reply-To: <13905362.11698921290639513083.JavaMail.monitor@ms02.instantservice.com>


23andMe replied to my question about existing customer:



From: [mailto:]
Sent: Wednesday, November 24, 2010 4:59 PM
To: Max Heffler
Subject: RE: New subscription service and tests (#2608-201925121-3639)



Hello,

Thank you for contacting the 23andMe Team. There is no impact to existing
customers. Existing customers will continue to receive account updates on
their current platform without a subscription. Spit Kits that were purchased
prior to the product change as Ancestry or Health Edition will now have
access to both features.

Please let us know if you have further inquiries.

Best Regards,
The 23andMe Team
-----Original Message-----
From: Max Heffler ()
Sent: Nov 24, 2010 8:31:01 AM
Subject: New subscription service and tests

Regarding your new tests and subscription service - what is the impact on
existing tests? Is there an upgrade cost?


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