TMG-L Archives

Archiver > TMG > 1999-09 > 0936329157


From: Steven Chall <>
Subject: TMG-L: Cannot print to file - Error #3
Date: Thu, 2 Sep 1999 22:25:57 -0500


The following message was sent to Tech Support but, so far, they have not
found the gremlin. Since so many of you are able to print reports to a
file, I know the problem is on my system. Does anyone know what
situation will generate this error message?

Whenever I try to print *any* report to file, I get:
Error #3
Could not open CONV_LOG.TXT on scratch drive

The file, CONV_LOG.TXT, is created each time with zero bytes in my TMGW
directory but nothing more happens. There is always an indication that
the desired file is being written to the proper directory, (with the grey
progress bar but not the red one) but that window is always followed by
the error message and nothing else exists.
I even tried to print a simple blank Family Group Sheet to use as an
e-mail attachment. I have about 20 MB free on my TMGW drive and 50 MB
free on "C".
This has happened whether I try to create an ASCII, WordPerfect or Word
document. On the assumption that somehow I lost a required file, I
re-installed ver4.0 Gold from the CD but even that did not help. I have
no trouble sending any of these reports to screen or printer so I assume
something *is* missing.
REPAIR does not show any problems. Any suggestions would be
appreciated.

Steven Chall in Minneapolis, MN :-(

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