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Archiver > TMG > 2000-01 > 0946747627


From: "Bryan Wetton" <>
Subject: RE: [TMG] Re: Help with answer from Tech. support
Date: Sun, 2 Jan 2000 03:57:07 +1030
In-Reply-To: <005001c0028b$cf18e9c0$711819cb@enduser>


RENAME both your autoexec.bat and config.sys files - windows doesn't really
normally need them. Don't delete them you may want them back!!

Regards
Bryan Wetton
Adelaide SA
http://www.box.net.au/~bryanw/
'A Southerner from the North'
Using the best genealogy program on earth - The Master Genealogist (TMG)on
Win98 on VMware on RedHat 6.2 Linux

-----Original Message-----
From: Lee Chamberlin [mailto:]
Sent: Thursday, August 10, 2000 2:58 PM
To:
Subject: [TMG] Re: Help with answer from Tech. support



----- Original Message -----
From: "Lee Chamberlin" <>
To: "TMG List" <>
Sent: Thursday, 10 August 2000 14:42
Subject: Re: Help with answer from Tech. support


> Thank you to every one who has responded to my request.
> I have now added those lines to the Config. sys. file as Tech
support
> suggested but it has not solved my problem.
>
> We have a 686, 13gb hard drive, which is 7.91gb free and Windows ME
> (which we dont like, but it wont let us unistall it).
> I use TMG Gold Edition, and for some reason can not produce reports
to
> screen or print, a message keeps coming up saying:
>
> "This program requires more conventional memory. Unload drivers or
> memory resident programs that use conventional memory, or increase
the
> value for minimum conventional memory in the program's memory
> properties sheet. "
>
> Tech. support sent me the file ctl3d.dll, to put in the tmgw\rrw
> folder, which I did, but this didnt fix the problem.
>
> Then they suggested i put the 2 lines listed below in the config.
sys
> file, which I have now done, but this hasnt fixed the problem
either.
>
> Any suggestions before I get back to Tech. support again.
>
> Thanks
> Lee
> ----- Original Message -----
> From: "Lee Chamberlin" <>
> To: <>
> Sent: Thursday, 10 August 2000 10:37
> Subject: Help with answer from Tech. support
>
>
> > Hi list,
> > Could some one please help me with how I go about doing the
> following:
> > (Tech. support have told me to try this)
> >
> > add these two lines to the config. sys file:
> > DEVICE=C:\WINDOWS\HIMEM.SYS
> > DEVICE=C:\WINDOWS\EMM386.EXE NOEMS NOVCPI
> >
> > Iam still learning how to use the computer, so dont quite
understand
> > how I do this. I cant find a folder in TMGW called conf. sys.
> > Would someone be able to help me in simple step by step terms to
do
> > this.
> >
> > Thanks in advance
> > Lee
> >
>

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