TMG-L Archives

Archiver > TMG > 2000-02 > 0949569385


From: "Andrew Kelly" <>
Subject: Re: TMG-L: TMG-L Report crashes
Date: Thu, 3 Feb 2000 09:16:25 -0000


Henry Hoover wrote:
<<How about telling us what equipment you are using, such as brand of
computer,
speed of cpu, amount of memory, brand of video card and amount of memory,
and
the operating system (e.g. Windows 3.1, 95, 98 or 98 second edition).>>

Some of this info was on the original posting.

A Dell Dimension XPS M166, 64Mb RAM, not certain of video card (I'm sure I
should be able to find it on system, but having rummaged a bit, have failed
to do so), Windows 95.

Charles Pickering wrote:
<<What do you mean .."crash."? What message are you getting?
When exactly...at start-up? during preparation of reports? do you get a
screen report? at printing? can you print anything from TMG? Does your
printer work with all other programs?>>

TMG is fine at start-up. Every time go into a report, when report is being
generated Error Message 'Too Many Variable' occurs. Accept that, then goes
into message: "Please return to Person, Family or Tree View before exiting".
On pressing OK same message keeps coming up, and only way can exit is to
Ctrl-Alt-Del. Cannot re-enter TMG without running Repair first. Cannot get
a screen report at time of 'crash', as can only get out of error messages by
using Ctl-Alt-Del. Cannot print anything from TMG until run Repair and go
back in, although can get reports from Repair. Printer works perfectly with
all other programs (and, indeed, with Repair).

<<Have you recently added any other programs to your pc?>>
Sidekick 99, Norton Anti-Virus 2000 (upgrade from previous version).

Thanks for the interest - hope somebody can shed light.

Andrew Kelly






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