TMG-L Archives

Archiver > TMG > 2001-06 > 0991493779


From: Lee Hoffman <>
Subject: Re: [TMG] TMG 4.0d crashing Win95 at startup?
Date: Sat, 02 Jun 2001 11:02:03 -0400
In-Reply-To: <34.15e9d67f.2849cf0e@aol.com>


wrote:
>It's not just a 4.0d problem, I've had the same problem since I started using
>TMG 4.0. And it doesn't happen consistently, but usually after the computer
>has been on for a while. It's not a conflict with Outlook, I don't use
>Outlook, I run AOL. It could be related to IE since I run it for internet
>browsing. Sometimes it happens when I have other applications running (like
>if I'm online and want to check out something in the database), sometimes
>there is nothing running.
>
>Mine has never rebooted spontaneously, it simply goes to black screen, with
>some gobbledy gook blue text/graphics along the very top, and the computer
>completely frozen, can't even CTRL-ALT-DEL out, have to hit the reset button
>on the computer.

Keep in mind that TMGW is built using the MicroSoft FoxPro language and is
thus designed originall for use with the Windows 3.x operation system.
That means thae it is not _optimized_ for use with Windows 9X and later.
That doesn't mean that TMG won't work with Win9x and later, it does - I
have been using it this way for years without any major problems. All the
problems I have had can really be attributible to other programs. That is,
other programs tend to cause the problems rather than TMG. Part of these
problems are also attributible to the fact that TMG is a very high end
program that uses your computer resources much more fully than most other
program. In many cases, this can be solved by starting TMG before you
start any other program.

Otherwise most cases of system crashes are solveable in a few minutes by
Tech Support. Select Help=>Trouble Report to Tech Support from the top TMG
menu, fill out the information blanks and send that to Tech Support.
Alternatively, print it out to have by your phone and call them.

Hope this helps -

----------
Lee Hoffman/KY
E-mail:
TMG Tips: <http://www.tmgtips.com>;
My website: <http://www.tmgtips.com/lhoffman>;
--------------
A user of the best genealogy program, The Master Genealogist (TMG)

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