TMG-L Archives

Archiver > TMG > 2001-06 > 0991593808


From: "Anne Hildrum" <>
Subject: Re: [TMG] TMG 4.0d crashing Win95 at startup?
Date: Sun, 3 Jun 2001 20:43:51 +0200
References: <3B196A96.1225E01@bellatlantic.net> <4.1.20010603003642.00a83680@pop.mis.net> <4.1.20010603080631.00a91db8@pop.mis.net>



----- Original Message -----
From: "Lee Hoffman" <>
To: <>
Sent: Sunday, June 03, 2001 2:19 PM
Subject: Re: [TMG] TMG 4.0d crashing Win95 at startup?


> Anne Hildrum wrote:

> >
> >As far as I can understand TMG with a large base does not run ok
on
> >ME even with 256 RAM (my base consists of 100.000 + people.), but
> >there is no problem with WIN NT and 64 Ram or Win95 and 65 or 128
> >Ram.
>
> The great majority of TMG users do not have problems with TMG on any
> version of Windows. The amount of memory installed on a system does
make a
> difference with earlier versions of Windows requiring less than the
newer
> versions. Howeveer, memory is NOT the only consideration. There
are a
> lot of ways that Windows can be configured, e.g., different software
switch
> settings/options. Tech support can help a lot on this if you
contact them
> direct. Have a copy handy of the Help=>Trouble Report to Tech
Support
> (from the top menu) when you contact them or send it to them. Often
they
> can fix the problem over the phone or with a single e-mail.

One thing, the great majority of people doesn't have the size base as
I do, and let me
add I don't have any problems with that same base with other Genealogy
programs.

I did once send a help request to Tech suuport, but received no reply.
Later on I tried
again relating what I wanted to do with list of all people, and I got
a call from
Dorothy and from what I understood they had a person at TMG with the
same
problem I have, his base being about 138.000 people. Her suggestion
was to
upload my entire file to a site, and they would do for me what I
wanted, so knowing
how helpful they are willing to be makes it worth sticking it out..

I am now just hoping that the new version of TMG will make it possible
for me to
do what I want on this computer not having to use another computer to
do it.

Anne



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