TMG-L Archives

Archiver > TMG > 2001-09 > 0999429394


From: (Clyde Roby)
Subject: Re: [TMG] RUG tapes
Date: Sun, 2 Sep 2001 07:16:34 -0400 (EDT)
In-Reply-To: <200109012336.f81NaeD04910@mail.redshift.com> from "bstephan@redshift.com" at Sep 01, 2001 04:35:02 PM


Bob (and others who have ordered the RUG's TMG videotapes),

> In <00b901c1332f$52ae03e0$>, on 09/01/01
> at 02:44 PM, "Joan Thomas" <> said:
>
> >To you at RUG. I got my tapes this week and have watched them all.
>
> On the copy I received, the first 10-15 minutes of the second tape
> were very poor. Did you notice anything like that on your copy? I
> don't know if it is just my copy or if it was a general problem.

We have received a few notices from users who have bought these tapes
indicating that a major portion of one of the videotapes was bad. For
example, one user said that there was no audio (a low humming sound)
on his third tape. Evidently, there were some bad tapes created
during the mass tape duplication process.

If you have a bad tape, please send it to the ROOTS Users Group of
Arlington, VA at the address below and we will gladly replace that
videotape.

RUG
P.O. Box 82
Arlington, VA 22210-0082

And, we apologize for any inconvenience this may have caused you.

Clyde Roby, Newsletter Editor and Webmaster
ROOTS Users Group of Arlington, VA

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