TMG-L Archives

Archiver > TMG > 2003-05 > 1051886381


From: Elizabeth Churchett <>
Subject: Re: [TMG] PDF Printer--Where do I find it? Error message says fileunknown
Date: Fri, 02 May 2003 09:39:43 -0500
References: <37.3803ac5d.2be3b25b@aol.com> <001801c310a4$363d64e0$6401a8c0@charliexii> <000901c310b3$d73c4eb0$6401a8c0@cynthia>


Cyndie,

That's great you got your problem fixed! Well done for hanging in there
. . .

If you get a chance, you might send a message to WG support letting them
know how you were able to do it.

--Elizabeth
Austin, Texas

C. Schoenfeldt wrote:

>It worked!!!!!!!! I deleted the FTM PDF printer, then had to reboot for it
>to really take effect, then installed the Wholly Genes PDF printer, and it
>did it without a problem! I then tried running various reports (pdf) and,
>after many times of error messages of all sorts on various reports, TMG
>automatically closing on me, TMG hanging, etc., it now works fine. I figure
>TMG was so shocked that I finally got the PDF working that it didn't know
>what to do for awhile. <g> But I was persistent, and they seem to be running
>fine now. I then ran FTM pdf writer, and, as Jim said, it automatically
>reinstalled without problem. I now show both FTM's and Wholly Genes' PDF
>writers installed under Printers and Faxes. And at long last, I can do my
>reports in PDF format!
>
>Thank you very much Jim, Virginia, and Elizabeth for all your help and
>suggestions!
>
>Cyndie
>
>----- Original Message -----
>From: "Jim Byram" <>
>To: <>
>Sent: Friday, May 02, 2003 8:10 AM
>Subject: Re: [TMG] PDF Printer--Where do I find it? Error message says file
>unknown
>
>
>
>
>>Virginia wrote:
>>
>>
>>
>>>This is a long shot, but do you suppose the FTM version is somehow
>>>interfering with the Wholly Genes version - perhaps making FTM the
>>>
>>>
>>default
>>
>>
>>>PDF printer?
>>>
>>>
>>I don't think that's the issue. But it's easy to test for those having the
>>problem. Delete the 'Family Tree Maker Printer' and test PDF output from
>>TMG.
>>
>>To reinstall the FTM PDF printer... The next time that you want to use
>>export to PDF from FTM, the 'Family Tree Maker Printer' will be
>>automatically and transparently reinstalled by FTM. (I tested this with
>>
>>
>FTM
>
>
>>10 to make sure).
>>
>>Jim
>>
>>
>>==== TMG Mailing List ====
>>The Wholly Genes FAQ page
>>
>>
><http://www.whollygenes.com/faq1/fom-serve/cache/1.html>; has information not
>only about TMG and how to obtain it, but helpful hints on using it.
>
>
>>
>>
>
>
>==== TMG Mailing List ====
>FTST has been released. Check the Wholly Genes web site <HTTP://www.whollygenes.com>; for more information.
>
>
>
>


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