TMG-L Archives

Archiver > TMG > 2003-11 > 1067795468


From: "Susan Sauve" <>
Subject: Re: [TMG] Vers.4d Restore Problem
Date: Sun, 2 Nov 2003 10:51:08 -0700
References: <20031101.064325.-157665.0.steven.chall@juno.com>


Hello Steve,
Thanks for responding to me. Yes, you are right I reinstalled plain version
4 instead of 4d, but fortunately, Wholly Genes still has the upgrade on line
to 4d so I was able to update to 4d. However, I think the problem comes
from having saved the data in zip format while my TMG wants to restore from
sqz format.
I guess I have to be happy that I only lost a month or two of data instead
of all my years of data entry.
Thanks for your help.
Susan
----- Original Message -----
From: "Steven Chall" <>
To: <>
Sent: Saturday, November 01, 2003 4:43 AM
Subject: Re: [TMG] Vers.4d Restore Problem


> On Fri, 31 Oct 2003 12:45:29 -0700 "Susan Sauve" <>
> writes:
> > I have not been able to restore my most recent data backups to my
> re-installed TMG.
> >>>>>>>>>
> Susan,
> Since you say that you "reinstalled" TMG, my first thought is to
> check that you currently have TMG as v4.0d and not an earlier version of
> v4. I don't remember if there were any data format changes between v4a
> and v4d, but, if so, you would see an error message that the wrong format
> is being used. Also somewhere along the line, TMG changed from using the
> ZIP format to a SQZ format. However, any decent
> compression/uncompression package should recognize and automatically
> handle either format.
> Do you use WinZip or another package? If the backups were saved
> in the SQZ format, check to see which program is set as the default to
> work with SQZ files. I don't know if TMG has both components built in.
> Good luck.
> StevenC
> .
>
>
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