TMG-L Archives

Archiver > TMG > 2003-12 > 1070327185


From: "William M Roberts" <>
Subject: RE: [TMG] Problems Installing
Date: Mon, 1 Dec 2003 20:06:25 -0500
In-Reply-To: <200312012351.hB1NpRd0032213@mail.rootsweb.com>


Gilbert

Sorry about the assumption.

If you want to allow you father to unlock the program he needs to use
the same first name, last name and email ID that is on the message
giving you the unlock code.

This should work on any version of 5.x that he has and I would suggest
that he download the current version before installing it. It can be
downloaded on at the URL given on the same message that has the unlock
code.

Myrnice

gilbert blankenship wrote on Monday, December 01, 2003 6:51 PM
> To:
> Subject: RE: [TMG] Problems Installing
>
> I appreciate your diligence regarding software copyright.
>
> To be clear, we are not using the same license code. I purchased a
copy
> of
> the program, as a gift, for him this July while he was visiting. So
the
> e-mail verification came to me.
>
> I then downloaded the software, burned it to CD and gave it to him
with a
> text file containing the license code. I would have just installed it
for
> him - but he didn't bring his laptop out on this trip. I have,
however,
> kept the original CD-IMAGE on my computer because I know that my
parents
> can
> sometimes experience computer problems.
>
> As to my copy - I have been using TMG for some time now. In short, I
> purchased two copies, one for myself (actually two for myself if you
count
> TMG 4) and one for my father.
>
> As a computer professional I do not violate software copyright nor do
I
> condone those who do.
>
> The problem is that my father has waited until now to install the
software
> and the license is not working. I have not spoken with him today to
see
> what his status is.
>
> Gil
>
>
> -----Original Message-----
> From: William M Roberts [mailto:]
> Sent: Monday, December 01, 2003 12:58 PM
> To:
> Subject: RE: [TMG] Problems Installing
>
> Gilbert
>
> You and your dad should no be using the same registration number. You
> can install TMG on up to three computers (home, laptop and work), IF
you
> only use ONE at a time. If you and your father are using the same
unlock
> code you are in violation of your license agreement.
>
> Myrnice
>
> gilbert blankenship wrote on Sunday, November 30, 2003 9:14 PM
> > To:
> > Subject: RE: [TMG] Problems Installing
> >
> > I just got offline with my dad. Here is the deal. The program
> installs
> > fine (an apparent communication problem between us). The program
> starts
> > up
> > and asks for the registration number - which I provided from the
> > confirmation email from Wholly Genes. But the dialog states that it
> is an
> > invalid registration number.
> >
> > I am having him download the program, uninstall the previous version
> > (which
> > is version 5.07 from July) and re-install using the latest version
to
> see
> > if
> > that helps.
> >
> > Hopefully it is a simple disconnect between the version I downloaded
> at
> > the
> > time I made the purchase and the license number provided through the
> > registration process. It's the only thing I could think of.
> >
> > I should know more tomorrow.


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