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Archiver > TMG > 2003-12 > 1070414265


From: "Cheryl Rothwell" <>
Subject: RE: [TMG] Trouble Report
Date: Tue, 2 Dec 2003 20:18:15 -0500
In-Reply-To: <6.0.0.22.2.20031202190200.028b08a8@pop3.norton.antivirus>


Yes but I cleverly did not make note of the helpful information when it
flashed on my screen - which is why I went back in and crashed again and
overwrote the trouble file.


-----Original Message-----
From: Lee Hoffman [mailto:]
Sent: Tuesday, December 02, 2003 7:07 PM
To:
Subject: Re: [TMG] Trouble Report


Cheryl Rothwell wrote:
>I had a crash today so I made a trouble report. I couldn't find it - I
>was expecting it to be in a subfolder. So I went back into TMG and it
>crashed again, differently of course. I made another trouble report. It
>overwrote the original, more important, one. Maybe we should be allowed
>to name the trouble report so we could have 1, 2, 3 or whatever?

When you create a trouble report, TMG will display a notice that the report
has been created AND where it is located (usually in the program folder in
your installation). In any case, the file will be named TROUBLE.DOC is a
text file and you should be able to find it using the standard Windows
Search Files or Folders function.

Hope this helps -

Lee Hoffman/KY
TMG Tips: <http://www.tmgtips.com>;
My website: <http://www.tmgtips.com/lhoffman>;
A user of the best genealogy program, The Master Genealogist (TMG)



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