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Archiver > TMG > 2005-04 > 1112993890


From: "John Cardinal" <>
Subject: RE: [TMG] TMG support - help!
Date: Fri, 8 Apr 2005 16:58:10 -0400
In-Reply-To: <000f01c53c56$98e86bf0$6f02a8c0@Moms17>


Teresa Elliott wrote:
> Letting you know I did get it this time. <G> Don't worry
> about sending it publicly. We all think SS and TMG are
> great, and realize that from time to time users have problems.
>
> Error -1 from CTMGStyleFormatter
> Parish if different is invalid in "<[Addressee], ><[Detail],
> ><[town/city],
> ><[Parish if different], ><[State], ><[Country], ><[Postal],
> ><[Phone],
> ><[LatLong], ><[Temple]>" for style Addressee, Detail, City/Village,
> >Parish
> if different, State, Country, Postal, Phone, LatLong, Temple
>
> What it is telling you is that your place style, PARISH IF
> DIFFERENT has a place that does not match the output
> template. Can you delete PARISH IF DIFFERENT? IF you can
> EDIT it, tehn it looks like you need to correct the third
> place element. Your drop down box says [town/city], but your
> output template says [City/Village]. They have to match
> exactly for SS to use them. The reason I had you repost it is
> one I really did miss it, and two, this is a common problem.
> I had it too, and I figured that was what the problem was.

Teresa,

I already answered this question for Linley. The place label "[Parish if
different]" is referenced by the output template, but the label is not
included in the definition of the style. Unfortunately, Linley has found
that TMG won't let him edit the style. That's the question for tech
support... why can't the style be edited??? Evidently, tech support asked to
see the database, but communication issues have stopped the process at that
point. Linley uploaded the file to the WG FTP site, but they don't (didn't)
see it there.

John


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