TMG-L Archives

Archiver > TMG > 2006-01 > 1136143206


From: "Michael J. Hannah" <>
Subject: Re: [TMG] RTF report aborts TMG
Date: Sun, 01 Jan 2006 12:20:50 -0700
References: <200601011631.k01GVB3f001351@lists5.rootsweb.com>
In-Reply-To: <200601011631.k01GVB3f001351@lists5.rootsweb.com>


Thanks, Virginia,

I have updated my forum message to reflect the fix.

However, while most users just want to know how to work around
or fix a problem for their database, I want to support this
great product by helping the developers identify bugs that can
be fixed and thereby continually improve TMG. So hopefully
having a reproducible way to crash TMG will help them figure
how to keep TMG from crashing even in the presence of errors.

Michael

wrote Sun, 1 Jan 2006
> Michael wrote:
>
>> Yes, I did try your trick of the Delete button which resets
>> the report configuration to the defaults, and yes, the report
>> now generates for me with no problems. Very curious...
>> A clever trick :-) Hopefully that will also further help
>> the developers identify this problem.
>
> - --------------------------------
> Hi -
>
> It's not uncommon for there to be a glitch in a report configuration
> after an upgrade, and simply resetting it usually fixes the problem.
> I don't know whether it qualifies as a bug or an anomaly, but you
> might want to add on to your forum message that you were able to
> fix it by resetting the configuration.

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